How to Add a Shared Mailbox to Outlook for Mac

Adding a shared mailbox to Outlook for Mac can be a bit tricky, but it's essential if you need to access multiple mailboxes regularly. In this article, we'll guide you through the process of adding a shared mailbox to your Outlook for Mac account.

Before we begin, make sure that you're using the latest version of Outlook for Mac. Our user base is very limited and everyone uses the latest client.

To add a shared mailbox, follow these steps:

1. Open Outlook for Mac and select the Tools menu.

2. Click on Accounts and then click on Delegation and Sharing.

3. Select your Deakin account and click on the + button under Open these additional Mailboxes.

4. Enter the name of the shared mailbox you want to add and then click on it to select it.

Once you've added the shared mailbox, you can repeat steps 4 and 5 to add all the shared mailboxes you need access to.

However, if you're using the 'new' Outlook for Mac, you may encounter some issues. In our experience, the Addin can be loaded in the shared mailbox, but the pinning feature does not work as expected. Additionally, the Addin can only be opened once in the shared Mailbox.

To make it work within a shared mailbox, we recommend that you add the manifest.xml file to the Outlook plugin folder. This will allow you to use the Addin within the shared mailbox without any issues.

If you're experiencing difficulties with adding a shared mailbox to your Outlook for Mac account, feel free to reach out to our support team for assistance. We'll be happy to help you troubleshoot the issue and get you up and running in no time.

Add shared mailbox to outlook for mac